HPA Québec supports patients from the moment of discharge to secure the transition back home, to a residence, an intermediate resource or another care setting.

What the service includes:

  • Discharge coordination
  • Pharmacy coordination
  • Fast and secure medication delivery
  • Activation of complementary services
  • Partner feedback
  • Visibility for authorized family members or caregivers
  • Post-discharge follow-up according to agreed protocols
     

Value added

Reduce care gaps, accelerate transitions, support medication adherence and relieve pressure on hospital teams.

Value added
Value added

HPA Québec provides a vital link between clinical institutions and the home environment. We stabilize the recovery process by coordinating logistics, medication delivery, and continuous wellness monitoring, ensuring no patient faces the transition back to their community alone.

A: We manage the entire transition from hospital to home or residence. This includes organizing safe transport, coordinating with pharmacy teams for medication readiness, and setting up the home environment to ensure a secure and stabilized recovery.

A: We directly relieve pressure on healthcare staff by managing the non-clinical logistics of patient discharge. By reducing care gaps and supporting medication adherence, we help accelerate transitions and lower the risk of hospital readmission.

A: We provide transparency and peace of mind for authorized family members and caregivers. Through our secure protocols, they receive updates on medication delivery and post-discharge follow-ups, ensuring a collaborative and informed care circle.

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